Ordering, Shipping, and Returns
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BULK ORDERS
To inquire or place a direct bulk order, please contact sales (at) sambasivanandparikh (dot) com.
Direct bulk order discounts available:
For retailers: 40% discount
For libraries & schools:
1-99 books: 40% discount
100-249 books: 45% discount
250+ books: Contact us at sales (at) sambasivanandparikh (dot) com
CUSTOM ORDERS
We offer children's book titles and resources on various subjects/themes and we would love to help you curate a great collection for your district, library, classroom, or organization. Please complete this FORM and we will be in touch with you within 2 business days.
SHIPPING
For readers and customers:
We are so happy that you are choosing to buy directly from our small business! Your orders are packed with love and care by us. For orders over $35, we ship for free!
Shipping Policy for pre-orders:
If you place an order with both in stock and pre-order titles, please note that your order will ship when the pre-order title is available.
If you would like to receive the in stock titles before the pre-order titles, they must be placed as separate orders.
For retailers and bulk purchasers:
1-10 Books: Shipping is at cost
10+ books: Contact us at sales (at) sambasivanandparikh (dot) com for a bulk shipping rate.
International shipping:
International customers are responsible for additional customs/duties upon delivery, if applicable.
RETURN POLICY
We encourage you to visit Edelweiss to browse our catalog and read any of our books at no cost prior to placing an order.
If you placed an order through our website and are not satisfied with your order, please email us at sales (at) sambasivanandparikh (dot) com, with the subject, "Return Inquiry, [Order Number]".
Items must be returned within 30 days of purchase for a full refund. Upon receipt and inspection of your returned items, we will issue a refund to your original form of payment. The majority of refunds appear on credit card statements within 10-15 business days, however processing times may vary. Items must be returned in their original condition.
Books should be mailed back with the original packing slip to:
Attn: Sambasivan & Parikh Returns, PO 4753, Halfmoon, NY 12065
Shipping charges are non-refundable and the customer is responsible for return shipping charges.
Once the order is received you will be notified via email regarding the status of the returned item(s).
If your return is received after 30-days, or if the item is used/damaged, we can provide a shop credit towards a future purchases.
PREFERRED WHOLESALE PARTNERS
While we would love for you to order directly with us, we understand that you may prefer or need to place your order through approved vendors. We work closely with the following vendors:
Our books are also available via print-on-demand through Ingram.